Booking terms and conditions

• All cats must be fully vaccinated. We must have proof of this by either: the vaccination record, or a clinical history from current vet.
• Admit/ Discharge times 9.30am -11am and 5-6pm Monday to Saturday.
• Sunday admit & discharge times 10.15 am -11.30 am. Evening can be arranged if required.
• If your pet is on a prescription diet or if they are a fussy eater bring their own food, otherwise it shall be provided by us.
• Owners must bring their pets medication with them, clearly labeled.  A medication form must be completed on admission.
• All personal items, e.g. blankets or toys permitted.
• A 30% non -refundable deposit must be taken on the day of booking or the pen cannot be allocated.
• If the stay is cancelled within two weeks of the admission date, deposits will be held for when rebooking.
• The entire stay will be priced up on admission.

On arrival

• Any payment due, balance to be settled on day of admit.
• Booking form and consent forms need to be signed.
• Notify cattery staff of any changes to health or behaviour that may affect your pet during its stay.